We are happy to accept returns and exchanges within 30 days of purchase, provided that the products are in their original, unused condition and with original packaging.
Conditions for Returns
- The product must be unused and in original condition.
- The original packaging must be intact.
- Proof of purchase (receipt or order confirmation) is required.
- Returns must be made within 30 days of the purchase date.
How to Make a Return
- Contact us via email or phone to request a return authorization.
- Pack the product securely in its original packaging.
- Ship the product to our address indicated in the return confirmation.
- Once the product is received and verified, we will process the refund within 5-7 business days.
Exchanges
If you wish to exchange a product for another item or a different size, please contact us. We will do our best to accommodate your request, depending on stock availability.
Refunds
Refunds are processed using the same payment method used for the original purchase. Processing times may vary depending on your banking institution.
Non-Refundable Items
- Customized or tailor-made products.
- Sale items or special offers (unless defective).
- Opened hygiene products.
Contact Us
For any questions regarding returns or exchanges, please do not hesitate to contact us. We are here to help!